Pantavanij's platform integrates seamlessly with diverse business systems and tools.
Pantavanij, a leader in digital procurement solutions, was recently interviewed by Biz Tech Outlook. With over 20 years of experience, the company discussed its innovative e-procurement platform, which is transforming procurement operations in Thailand and Southeast Asia by optimizing costs, enhancing efficiency, and ensuring sustainability for businesses across various industries.
Can you provide an overview of Pantavanij’s e-procurement platform and its core features?
Pantavanij’s e-procurement platform has been at the forefront of digital procurement solutions in Thailand for over 20 years, serving more than 400 buyer companies and 35,000 sellers across 41 countries. Handling over 3 million orders annually, Pantavanij is expanding its operations regionally in Southeast Asia to bring its innovative solutions to a wider audience.
The platform offers a robust procurement ecosystem supported by expert teams, featuring comprehensive tools for supplier and risk management, procurement operations, and financial solutions. Key components include:
- Supplier & Risk Management: The platform facilitates supplier registration, onboarding, and collaboration, enabling efficient communication between buyers and suppliers for smooth negotiations, order management, and dispute resolution. Its “Supplier 360” service provides due diligence capabilities, promoting sustainable and compliant sourcing practices. By reducing risks—whether financial, operational, or reputational—this feature ensures transparency and ethical business conduct across its network.
- Procurement Management: Pantavanij’s end-to-end procurement system supports every stage, from sourcing to invoicing. Core features include RFQ/RFP management, auction-based sourcing to optimize costs (up to 50% savings), automated purchase order creation, and streamlined approval workflows. Invoice and payment processing are integrated, reducing settlement times by up to 70%.
- Group Purchasing Organization (GPO): Buyers can combine purchasing volumes to negotiate better prices, bulk discounts, and special terms for goods and services.
- AI-Powered Dashboard: The procurement dashboard uses AI to provide actionable insights, enabling buyers to identify spending trends, inefficiencies, and cost-saving opportunities.
- Supply Chain Finance (SCF): Tailored financial solutions optimize cash flow, lower financing costs, and enhance working capital for both buyers and suppliers.
Pantavanij’s innovative tools empower organizations to achieve greater efficiency, cost reduction, and sustainability in their procurement processes.
Which industries in Thailand benefit the most from Pantavanij’s e-procurement solutions, and how are the services tailored to meet their needs?
Pantavanij’s e-procurement solutions benefit a wide range of industries in Thailand, particularly large corporations and medium-sized enterprises. Notable sectors include Food & Beverage, Telecommunications, Retail, Hospitality, Insurance, Banking, Real Estate, and Manufacturing. With a significant investment of 100 million baht in research and development, Pantavanij continually innovates to deliver tailored services that address the specific needs of each industry.
For large corporations, such as those within the Charoen Pokphand Group (CP Group), Pantavanij offers customized procurement platforms designed to align with their unique operational requirements. For instance, in the agricultural and food industries, the focus is on building a supplier base located near manufacturing facilities to reduce transportation costs and support local suppliers. This approach enhances efficiency while fostering sustainability.
Manufacturing and construction, IT, and marketing sectors generate the highest transaction volumes, necessitating a vast and diverse supplier network. Pantavanij ensures this diversity by incorporating suppliers from various regions across Thailand to meet the varied needs of buyers based on size, area, and location.
For medium-sized businesses, Pantavanij’s platform provides flexible and scalable solutions that automate procurement tasks, optimize costs, and enhance supplier relationships. By leveraging technology, such as automation and data analytics, the platform helps businesses streamline purchasing processes, improve compliance, and achieve financial efficiencies.
Pantavanij’s adaptability and industry-specific focus make it an invaluable partner for organizations seeking to enhance their procurement processes, reduce costs, and support sustainable growth.
Can you elaborate on the platform’s integration capabilities with other business systems or tools?
Pantavanij’s e-procurement platform is designed with robust integration capabilities, ensuring compatibility with a wide range of business systems and tools. The platform can seamlessly connect with clients’ operational systems, including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), financial systems, and data analytics platforms. This integration is essential for achieving data consistency, operational efficiency, and streamlined workflows.
To accommodate unique business needs, Pantavanij offers customized development services to ensure compatibility with various software used across finance, resource management, sales, customer service, and other critical functions. This adaptability allows organizations to align procurement processes with broader enterprise systems, facilitating efficient data exchange across inventory, purchasing, invoicing, and other operations.
Pantavanij’s AI-driven solutions further enhance integration by digitizing procurement processes and unifying new and existing workflows. From pre-sourcing activities to post-delivery procedures, the platform ensures end-to-end connectivity, enabling seamless operations across all stages of procurement. These capabilities not only improve process alignment but also empower businesses to optimize their procurement strategies and achieve higher levels of efficiency.
With these advanced integration features, Pantavanij supports clients in building a cohesive, digitally transformed procurement ecosystem tailored to their organizational needs.
How does Pantavanij support businesses in Thailand in reducing procurement costs and improving operational efficiency?
Pantavanij supports businesses in Thailand by streamlining procurement processes, reducing costs, and enhancing operational efficiency through automation, data-driven insights, and competitive sourcing strategies.
By centralizing all procurement activities into a single automated system, Pantavanij enables businesses to save time while securing better prices and terms through supplier competition and volume aggregation. The platform’s integrated bidding and pricing system ensures continuous competition among suppliers, allowing businesses to achieve cost savings while sourcing high-quality goods. Results from bidding processes can be delivered in as little as 30 minutes, significantly reducing procurement cycle times and improving operational agility.
Pantavanij’s centralized data repository, or Data Lake, aggregates billions of transactions across various industries over multiple years. This wealth of data forms the foundation for advanced procurement dashboards powered by AI specifically trained for procurement analysis. These dashboards provide actionable insights, enabling clients to make informed decisions, identify cost-saving opportunities, and optimize their sourcing strategies.
By combining automation, real-time competition, and data-driven insights, Pantavanij empowers businesses to achieve sustainable cost reductions and improve the overall efficiency of their procurement operations.
What are Pantavanij’s future plans for expanding its e-procurement services or introducing new innovations?
Pantavanij is committed to advancing its e-procurement services and driving innovation to meet evolving business needs. A key aspect of its future plans includes fostering collaboration among procurement units within the Charoen Pokphand Group. This initiative focuses on data sharing and consolidation to enable AI-driven analysis, enhancing cost-reduction strategies at the group level. By acting as a central hub for real-time, cloud-based data collection, Pantavanij ensures both operational flexibility and robust data security for its clients.
One of Pantavanij’s notable innovations is the introduction of its “Supplier 360” service, a supplier due diligence solution. This service rigorously evaluates suppliers to build a network of high-quality, reliable partners. It also aligns with international standards and regulations related to peace, counterterrorism, human rights, and sustainability, ensuring ethical and sustainable procurement practices.
Moving forward, Pantavanij aims to expand its capabilities and market reach by integrating cutting-edge technologies and enhancing its platform’s scalability. These efforts will empower organizations to optimize their procurement processes while adhering to global standards, setting the stage for greater efficiency, transparency, and sustainability in procurement.
What measures does Pantavanij take to ensure compliance with local regulations and procurement standards?
“Supplier 360”, which conducts rigorous due diligence on suppliers. This process verifies supplier backgrounds and promotes transparency, helping clients avoid risks related to illegal activities, such as labor violations, financial misconduct, or non-compliance with sustainability and legal standards.
The platform also emphasizes fair competition and procurement integrity. Utilizing its centralized data repository (Data Lake) and AI-driven analytics, Pantavanij identifies potentially risky patterns within procurement processes. Automated alerts notify relevant teams to investigate and address any irregularities, ensuring adherence to procurement standards and fostering ethical business practices.
We would like to showcase the masterminds behind Pantavanij and its team members. Could you share some information about them?
Our success is driven by a skilled and diverse team dedicated to enhancing procurement efficiency and innovation:
- Dedicated Procurement Teams: These experts analyze procurement opportunities and manage activities for large or complex clients, providing personalized and focused support.
- Customer Care: A responsive team addressing inquiries from buyers and sellers, ensuring smooth communication and efficient redirection to relevant departments.
- User Relationship Management Team: This team helps suppliers adapt to the platform, maintaining user account data and facilitating a seamless onboarding process.
- Data and AI Team: They standardize and digitize procurement data, transforming it into actionable insights and fostering innovation through advanced analytics.
- Engineering Team: Focused on user experience, they ensure the platform is scalable, accessible, and continuously enhanced with new features to support business growth.
- Supplier Qualification and Assessment Team: This team ensures buyer stability by conducting rigorous supplier due diligence, mitigating risks, and maintaining operational reliability.
“We provide flexible and scalable solutions that automate procurement tasks, optimize costs, and enhance supplier relationships.”
“Pantavanij supports clients in building a cohesive, digitally transformed procurement ecosystem tailored to their organizational needs.”
“Pantavanij empowers businesses to achieve sustainable cost reductions and improve the overall efficiency.”
Company Name : Pantavanij
Website: https://www.pantavanij.com/en/
Management Team
Wichit Srikreephuthana | Managing Director
