Could you share some information about SHIFT HR Compliance Training?

SHIFT HR Compliance Training supports organizations in preventing harassment and discrimination while addressing unconscious biases and fostering a positive workplace culture. They offer a comprehensive range of interactive HR Compliance and Workplace Culture Training Courses, including those focused on inclusion. SHIFT provides tailored e-learning solutions for businesses of all sizes, from Fortune 500 companies to small employers. Their programs aim to create safe, harassment-free environments, promote a sense of belonging among employees, and drive lasting behavioral change. Through their innovative approach, SHIFT empowers organizations to build respectful and inclusive workplaces.

What do you believe sets your company apart from its competitors?

SHIFT stands out in the e-learning industry due to its specialized focus on HR Compliance, Workplace Culture, and Diversity, Equity, and Inclusion (DEI). Founded and led by professionals with extensive experience in employment law and human resources, our training scenarios are crafted by seasoned labor lawyers who understand compliance and workplace issues deeply. This ensures that our courses present real-life situations employees are likely to encounter, providing practical guidance for navigating challenges. Our content is fully compliant with state employment laws nationwide and addresses emerging training mandates. We utilize engaging, video-based stories to illustrate relevant scenarios that reflect today’s workplace realities, fostering respect for the learning material. Additionally, we offer both in-person and virtual instructor-led training, complementing our e-learning initiatives and ensuring comprehensive support for employers. This unique blend of expertise and delivery methods differentiates SHIFT from other e-learning providers, making us a trusted partner in cultivating compliant and inclusive workplaces.

Can you share a recent success story that highlights your company’s strengths?

We’d like to share a recent success story that highlights our company’s strengths, straight from one of our valued clients:

SHIFT HR Compliance Training is proud of our partner Hackensack University Medical (HUMC) and their recognition as the first hospital in the nation to earn a Health Care Equity Certification from The Joint Commission. The certification indicates Hackensack Meridian Health’s extensive efforts to address and improve healthcare equity across its network. We are honored that the SHIFT/HMH Unconscious Bias in the Workplace training, customized to reflect healthcare-specific scenarios concepts provided by Hackensack scripted and translated into courseware by SHIFT, is one of the items demonstrating HMH’s cultural competence training standards for its staff. The ultimate success story of partnership is when SHIFT can provide more than just a training solution but help its partner achieve an audacious goal. Congratulations to HUMC for leading the country in healthcare equity and letting SHIFT be a small part of your journey to success.

We are grateful for our client’s kind words and proud of our team’s commitment to excellence.

What trends are currently shaping your industry?

Trends Shaping the HR Compliance Training Industry

The HR compliance training industry is rapidly evolving to adapt to regulatory changes, technological advancements, workforce dynamics, and societal shifts. AI is poised to play a significant role in course development, enhancing the customization and effectiveness of training. As hybrid and remote work models become more prevalent, there is an increasing emphasis on courses that build workplace culture, empathy, and emotional intelligence to ensure effective communication among employees. SHIFT is committed to expanding its course library and scaling its unique, engaging, and real-life approach to training. This expansion aims to reach thousands of employees nationwide, fostering positive change in workplace behavior. Our ultimate goal is to create inclusive, safe, and compliant workplaces for all employees, driving lasting behavioral transformation and a deeper sense of belonging across diverse work environments.

How do you stay ahead of technological advancements?

Staying Ahead of Technological Advancements

To stay ahead of technological advancements, we recognize that content consumption has drastically changed. With the abundance of video content available today, we have embraced this trend by developing our courses using short, realistic video scenarios. This approach ensures our training is engaging and relevant.

We also cater to the growing demand for customized content by offering a wide range of customization services, allowing clients to tailor training to their specific needs. Additionally, acknowledging that employees are often mobile and, on the go, SHIFT provides mobile-ready e-learning solutions, ensuring accessibility and convenience for all users. By continually adapting to these technological trends, we maintain our position at the forefront of HR compliance training.

Can you provide an example of a time when your company demonstrated resilience in the face of adversity?

During the pandemic, our company exhibited exceptional resilience. In preparation for the end of lockdown, we rapidly developed a comprehensive course on returning to work. This effort highlighted our commitment and resourcefulness, with one team member even recording the voiceover from her closet to ensure timely delivery. This quick adaptation addressed our clients’ immediate needs and demonstrated our ability to maintain high-quality service despite challenging circumstances.

How do you gather and incorporate customer feedback into your business strategy?

At SHIFT, we prioritize customer satisfaction as a key to our business success. Our team actively seeks customer reviews and testimonials and conducts post-purchase surveys to ensure we meet our clients’ needs. We closely monitor email and social media interactions daily, demonstrating our commitment to valuing our customers’ opinions.

Before launching a new course, we host client gatherings to gather invaluable feedback, ensuring we address all our clients’ comprehensive needs. We place great importance on listening to our customers and incorporating their feedback into our strategy, as it helps us continuously improve and align our offerings with their expectations.

Could you give us a synopsis of the founders and the team?