IQAX is a global technology company that provides intelligent and digital transformation solutions.
IQAX, an innovative technology-driven company that develops solutions for the shipping and logistics industry, is at the forefront of efforts to digitalize and make this important industry more efficient. In an interview with Biz Tech Outlook, IQAX’s leadership delved deep into how the company is revolutionizing shipping and logistics, making supply chains and trade around the world much more seamless in the process.
Can you provide a brief overview of IQAX’s history and its journey since inception?
A Brief Overview of IQAX’s History and Journey Since Inception
The global shipping industry, while having a rich history and a well – established operational framework, has in recent years been on an exciting journey of embracing digital technologies. Recognizing this opportunity, IQAX was established in 2020 to drive digital transformation in the logistics sector.
IQAX specializes in delivering intelligent solutions that enhance traceability and transparency across supply chains. Leveraging technologies like blockchain, IoT, and AI, IQAX aims to revolutionize global trade and logistics. Here’s a timeline of IQAX’s significant milestones:
- November 2020: IQAX officially launched.
- March 2021: Commissioned by the Global Shipping Business Network (GSBN) to develop and operate a world-class blockchain platform.
- November 2021: Received ISO 27001 certification for its solutions, IQAX TrackIt and IQAX Velocity.
- January 2022: Established its subsidiary, Shanghai IQAX Information Technology Limited.
- June 2022: Introduced IQAX eBL, a blockchain-based contactless document management solution, approved by the IGP&I.
- February 2023: Expanded IQAX eBL to include bulk cargo with access to the BIMCO format.
- May 2023: Launched IQAX Tracking Link, a shipment tracking solution.
- November 2023: Invested in BoxPlus to support the growing reefer market with IBOX Reefer.
- January 2025: Surpassed 300,000 eBLs issued by IQAX eBL, serving over 18,000 companies globally.
IQAX continues to innovate, setting new standards in digital logistics and shaping the future of the global shipping industry.
What core values define the culture and drive innovation at IQAX?
Core Values Driving IQAX’s Culture and Innovation
IQAX operates on a foundation of core values that define its culture and drive its mission to revolutionize the logistics and shipping industry through innovation:
- Heritage
Building on over 20 years of experience in ocean shipping, IQAX’s team of seasoned professionals excels in global container shipment management. With expertise in sailing schedules, cargo visibility, documentation, reporting, and process management, IQAX leverages this robust foundation to lead the digital transformation of supply chains worldwide. - Intelligent
IQAX harnesses advanced technologies such as big data, blockchain, machine learning, AI, and IoT to enhance shipping visibility, improve schedule reliability, simplify documentation processes, and deliver comprehensive cold chain management. - Convener
As an independent entity, IQAX fosters collaboration by bringing together industry stakeholders. This neutrality enables the company to build synergistic partnerships and drive the adoption of innovative technologies that address real-world business challenges. - Independence
Operating as a neutral player, IQAX bridges connections across the logistics ecosystem. Its independence allows it to prioritize the industry’s collective needs and create solutions that benefit all participants. - Transformation
IQAX champions digital solutions that enhance speed, security, transparency, and accuracy in logistics operations. By providing manageable, step-by-step transformation processes, the company ensures sustainable growth and helps businesses stay competitive in an evolving marketplace.
These values underpin IQAX’s commitment to advancing the logistics industry and delivering cutting-edge solutions that empower stakeholders globally.
Which industries benefit most from IQAX’s offerings, and how do you tailor your solutions to meet their specific needs?
Industries That Benefit from IQAX and Tailored Solutions
IQAX serves a wide range of industries that are integral to global trade, including shipping companies, freight forwarders, logistics providers, and supply chain operators. These sectors have great potential for enhancing documentation efficiency, real – time visibility, and secure data sharing.
To address these challenges, IQAX tailors its solutions to meet the specific needs of each party in the global trade:
- Shipping Companies
Traditional shipping processes often involve extensive paperwork, and other formalities. For example, IQAX eBL solution replaces paper-based workflows with a secure, blockchain-enabled digital platform, streamlining documentation and enhancing transparency across operations. - Freight Forwarders and Logistics Providers
IQAX designs solutions that foster seamless communication and collaboration across stakeholders. By breaking down silos, our platforms enable real-time data sharing and provide end-to-end visibility throughout the supply chain. - Supply Chain Operators
IQAX focuses on optimizing the entire supply chain ecosystem, ensuring that operations are interconnected, efficient, and resilient. From cargo tracking to holistic cold chain management, our solutions leverage technologies like AI, IoT, and blockchain to address specific operational pain points.
Rather than solving isolated issues, IQAX takes a systems-level approach to build a cohesive and transparent global trade network. By connecting industry stakeholders and facilitating secure data exchange, IQAX empowers businesses to operate more efficiently, securely, and sustainably.
What distinguishes IQAX from its competitors in terms of innovation?
IQAX distinguishes itself from competitors through its cutting-edge approach to integrating advanced technologies into logistics solutions. Its commitment to innovation is exemplified by key products like IQAX eBL, IBOX Reefer, and Track and Trace solution and etc, which redefine efficiency, visibility, and resilience in logistics operations.
- Technological Leadership
IQAX leverages advanced machine learning, real-time data processing, and user-friendly interfaces to create platforms that unify multiple data sources into single, actionable streams of truth. These solutions deliver tailored insights at scale, empowering users to make data-driven decisions. Unlike competitors offering siloed data or generic benchmarks, IQAX provides intuitive dashboards with in-depth visibility and actionable analytics to optimize operations. - Domain Expertise
Backed by the rich heritage of its parent company, OOCL, one of the world’s largest container lines, IQAX benefits from decades of domain knowledge and experience. This expertise translates into reliable, robust, and industry-specific solutions that address real-world challenges in the supply chain ecosystem. - Customer-Centric Development
IQAX prioritizes customer needs through a continuous process of consultation and refinement with partners and clients. This collaborative approach ensures its products evolve alongside industry changes, maintaining relevance and delivering value. - Disruptive Innovations
IQAX solutions such as IQAX eBL for secure, paperless documentation, IBOX Reefer for optimized reefer container management, and Track and Trace for enhanced cargo visibility exemplify its commitment to breaking traditional barriers and driving transformative innovation.
By combining advanced technology, deep industry expertise, and a customer-focused development process, IQAX sets new standards in innovation, ensuring its solutions stay ahead in a rapidly evolving logistics landscape.
How does IQAX enhance global trade and logistics efficiency?
IQAX revolutionizes global trade and logistics by delivering intelligent solutions that improve traceability, transparency, and operational efficiency across supply chains.
One of its standout innovations, IQAX eBL, transforms the handling of original bills of lading (B/L) by digitizing the issuance, transfer, surrender, and visibility of these critical documents. This solution optimizes logistics operations, minimizes mailing costs, and significantly reduces delivery times for bills of lading.
Challenges Addressed by IQAX eBL
Traditional paper-based bills of lading often lack tamper-proof features and are prone to loss, delays, or failed delivery. These limitations can lead to late document dispatches, delayed goods pickup at ports, and disruptions across the supply chain.
Blockchain-Powered Efficiency
IQAX eBL eliminates reliance on courier dispatch methods by enabling online circulation through a blockchain-based data interaction platform. Operating on the secure Global Shipping Business Network (GSBN), the system ensures only authorized parties’ access and utilize shipping-related data. The platform’s immutable, traceable records prevent tampering or loss, ensuring a secure and stable transfer of documents.
Impact on Logistics Efficiency
The IQAX eBL system reduces operational risks, speeds up logistics processes, and provides end customers with a user-friendly experience. By leveraging blockchain technology and enabling flexible conversion of bills of lading, IQAX delivers a tamper-proof, streamlined solution that enhances customer satisfaction and ensures the seamless flow of goods across global trade networks.
In essence, IQAX empowers businesses to operate with speed, accuracy, and resilience, transforming logistics into a more efficient and transparent ecosystem.
What advice would you give to businesses seeking to adopt digital solutions in logistics and trade?
Embracing digital solutions can revolutionize logistics and trade by boosting efficiency, enhancing transparency, and improving customer experiences. Here are key steps to ensure a successful transition:
- Understand Your Needs
Before diving into digital solutions, it’s crucial to thoroughly understand your business’s specific needs and challenges. Conduct a comprehensive analysis of your current processes to identify areas where digital tools can provide the most value. - Choose the Right Technologies
There are numerous digital solutions available, from warehouse management systems to blockchain for supply chain transparency. It’s important to select technologies that align with your business goals and can be seamlessly integrated into your existing operations. - Monitor, Evaluate, and Adapt
Digital transformation is not a one-time event but an evolving journey. Continuously monitor the performance of your digital solutions and be prepared to make adjustments as needed. Stay updated with the latest technological advancements to keep your business competitive.
By taking a thoughtful, strategic approach, businesses can successfully harness digital solutions to unlock new efficiencies, improve collaboration, and thrive in the dynamic world of logistics and trade.
“IQAX provides a suite of intelligent solutions to improve traceability and transparency across supply chains.”
“Our platforms integrate multiple data sources into single streams of truth that deliver customized insights at scale.”
“Before diving into digital solutions, it’s crucial to thoroughly understand your business’s specific needs and challenges.”
