OMNI Systems: Redefining Excellence in Label Manufacturing
In an exclusive interview with Biz Tech Outlook, OMNI Systems discusses its journey to redefine excellence in label manufacturing. Established in 1990, OMNI has become a $100 million organization, renowned for its commitment to quality and cost-effective solutions. Through strategic acquisitions and a customer-centric approach, OMNI continues to expand its reach and maintain its position as a leader in the industry. Led by CEO Adam DeFrancesco, the company remains focused on delivering high-quality products while exploring innovative solutions to meet evolving market demands.
Could you share the footprint OMNI Systems has made since its inception in the business?
OMNI Systems has grown and established itself as a leader in the label manufacturing industry since its founding in 1990. Our clear focus on providing the highest quality labels at the lowest cost in the market has been instrumental of our success, allowing us to become a $100 million organization.
Our commitment to quality is evident in dedication of manufacturing and supplying the U.S. market with the highest quality labels. By maintaining stringent quality standards, we have built a reputation for reliability and excellence in our industry.
Our clear plan and unwavering commitment to quality and cost control have been key drivers of our success.
How does your company prioritize customer needs, and what standards and strategies do you use to build trust and satisfaction?
OMNI Systems’ commitment to meeting customer needs and delivering on promises is evident in its approach during challenging times, such as the pandemic and subsequent supply chain disruptions.
Achieving a 99% on-time delivery rate during such circumstances reflects OMNI Systems’ dedication to fulfilling customer orders reliably and efficiently. OMNI Systems demonstrates its commitment to long-term partnerships and customer satisfaction.
We focus on customization and flexibility further strengthens our customer relationships. By tailoring label programs to fit each customer’s specific requirements, including inventory management, warehousing solutions, dedicated customer service, and SKU rationalization, OMNI Systems ensures that it meets the unique needs of each client.
What milestones has Omni Systems achieved in the business, and what future endeavors do you have planned?
OMNI Systems had planned ambitious goal in 2022 to triple its size within seven years and the significant progress made towards achieving this target is ahead of schedule. In 2023 OMNI completed two acquisitions to expand our geographical footprint and added new print capabilities and customers in new markets. Our ability to leverage both organic growth and strategic acquisitions demonstrates a proactive approach to expanding OMNI’s reach and capabilities in the label manufacturing industry.
How does your company ensure quality and standards are maintained in the manufacturing process?
OMNI has established a robust operational cadence with a primary focus on upholding high-quality standards throughout its production processes. Quality checks are conducted at a frequent interval during production, ensuring that each step meets the established quality criteria. Additionally, every production job undergoes thorough review to verify that processes are consistently maintained at the desired level of quality.
In the procurement of raw materials, OMNI implements stringent measures to guarantee the quality of the materials used in manufacturing. Each delivery of raw materials is accompanied by a Certificate of Analysis (COA), which provides detailed documentation of the material’s composition, properties, and quality specifications. By requiring COAs for every delivery, OMNI ensures that only materials meeting the specified quality standards are utilized in the manufacturing process. This meticulous approach to quality assurance underscores OMNI’s commitment to delivering products of the highest quality to its customers.
Can you provide insight into the products offered by Omni Systems?
OMNI specializes in providing a wide range of pressure-sensitive labels, tags, and ribbons, catering to diverse markets and industries. The majority of OMNI’s sales are derived from direct thermal and thermal transfer pressure-sensitive labels, which are manufactured to meet the specific needs of various sectors.
What sets your company apart from competitors and makes it one of the most admired companies to watch in 2024? OMNI is deeply committed to delivering the highest quality products at the lowest cost, and this philosophy permeates every decision made within the organization. This commitment to quality and affordability is evident in OMNI’s recent achievements, including the completion of two acquisitions within a span of just 8 months. Moving forward, OMNI remains poised to capitalize on strategic growth opportunities through further acquisitions that align with its expansion objectives.
As part of its aggressive growth strategy, OMNI is actively exploring opportunities to expand its print capabilities. Specifically, the company is focusing on areas such as Custom Printed Labels or Prime Labels, RFID, and Linearless printing. By investing in these key focus areas, OMNI aims to enhance its product offerings and better serve the evolving needs of its customers.
OMNI is steadfast in its pursuit of reaching a $300 million goal. By prioritizing quality, innovation, and strategic expansion initiatives, OMNI is well-positioned to achieve continued success and establish itself as a leader in the industry.
What is your company’s future focus, and can you share insight into the leader who guides the company to success?
Adam DeFrancesco serves as OMNI’s CEO and Founder, having established the company in 1990. He continues to play a pivotal role in guiding the organization toward achieving its ambitious goal of becoming a $300 million enterprise. Adam’s foresight and keen understanding of market dynamics were evident from the outset, as he recognized early on the emerging significance of bar-coded labels and anticipated the market’s evolving requirements.
Adam’s industry insight and ability to discern market trends have been instrumental in OMNI’s ability to aggressively execute its strategies and outmaneuver competitors. His visionary leadership sets the tone for the company’s direction and reinforces its position as an industry leader.
In addition to Adam DeFrancesco, other key members of OMNI’s executive leadership team include:
- Mike Murton: President and COO
- Dave Campbell: CFO
- Tom Murphy: CIO
- Erik Majkrzak: VP of Operations
Together, this seasoned executive team brings a wealth of experience and expertise to OMNI, driving the company’s growth, innovation, and success in the dynamic landscape of the labeling industry.
“Our clear focus on providing the highest quality labels at the lowest cost in the market has been instrumental in our success, allowing us to become a $100 million organization.”
“OMNI is deeply committed to delivering the highest quality products at the lowest cost, and this philosophy permeates every decision made within the organization.”
“OMNI Systems commitment to meeting customer needs and delivering on promises is evident in its approach during challenging times, such as the pandemic and subsequent supply chain disruptions.”
Company Name : OMNI Systems
Website : www.omnisystem.com
Management Team
Adam DeFrancesco, CEO/Founder
Mike Murton, President and COO
Dave Campbell, CFO
Tom Murphy, CIO
Erik Majkrzak, VP of Operations
